It is with great confidence and enthusiasm that I recommend Robert Jang and his team at All-Pro Services Limited! I had the pleasure of working with All-Pro on a $1 million, 15 MW temporary steam to hot water heat exchange facility to energize UBC’s hot water district energy system. They were able to work with the University and our consultants through the design stage and help to value engineer a solution that would meet our needs, budget and schedule. This facility included connections to steam, condensate, district energy hot water, sanitary and electrical services; and needed to be contained within a 40’ storage container. Cramming this much mechanical equipment into such a small area took a lot of creativity and problem solving, but All-Pro pulled it off as if it was a standard build and were even able to provide accessibility to all areas that required servicing or potential replacement.
Without a doubt, All-Pro Services were able to make our dreams come true. Even as the concepts, requirements and design intent evolved during construction, All-Pro Services maintained a positive, solutions?based attitude and were still able to meet our very aggressive timelines which other contractors said would be impossible. Knowing how important the schedule of this project was to the University, All-Pro put in the overtime when necessary to make it happen and deliver on time.
Throughout the design and construction process, Robert Jang and his team provided excellent customers service and rapid responses both over the phone and on?site. As a project manager, I felt comfortable knowing my project was in All-Pro’s hands because they were transparent with all risks, concerns and obstacles that arose, and always provided me with a clear picture of where we were at with the project schedule. Their open?door concept allowed me to visit their warehouse to see the product under construction, conduct engineering reviews, and meet the welders and project team. They have nothing to hide regarding the way they do their work. All-Pro Services is a team of professionals who you can trust. They see the big picture of what you need and make sure to include all the costs up?front to achieve your project goals. There were no hidden costs or surprises.
Furthermore, out of my 10 years of managing projects, they have been the only contractor I’ve seen to have the O&M manuals completed at substantial completion. Their documentation was air?tight, and the thorough training and hand?over of the system was professionally presented in front of over 50 operators and staff, leaving time to make sure each individual truly understood how the system worked.
I look forward to working on many future jobs with All-Pro Services, so that I can relax and know my project is in their capable hands.
Sam Orr, P.Eng., PMP